More than 90,000 employees at over 500 tech-focused companies have completed the LEON Insight Diagnostic process yielding insights into working habits, leadership strategies, employee mental health and burnout, and, importantly, an overall assessment of the readiness and resilience of their organizations. These findings help leaders discover ways for their companies to improve management strategy, productivity, and organizational well-being.
Although employee engagement surveys and people data collection strategies have been applied at most forward-thinking organizations in the past, more than 500 companies worldwide have used LEON Insight since its launch in 2021 - a massive response. The LEON Insight database holds over a million data points pulled from an endless amount of Diagnostic surveys completed by employees and leaders at these organizations.
This data set allows the LEON Insight team to create organizational well-being benchmarks and recommendations for companies and groups of all sizes.
So, in simple language, what is organizational well-being? "An organization's well-being— its ability to align around healthy and sustainable growth—is critical for long-term performance," explains Ketan Seetha, Co-Founder and CEO at LEON. "It's about how resilient an organization is to fast-paced and unexpected change and an assessment of readiness to adapt to that change. And from a holistic standpoint, it indicates the cost of growth on its people and culture."
Ketan and his partner Bryan Smith started LEON, in 2017, after many years in investment banking, determined to find a way to quantify organizational well-being and to understand how top performers thrive in high-growth environments.
The team analyzed corporate performance and employee health data and insights over decades (including leaning into Bryan's background as a sports scientist), conducted detailed interviews with managers and employees, and reviewed academic research. One fundamental truth emerged: companies that performed well over the long haul are managed for health and sustainable performance—their leaders were focused not only on growing fast but also on the organization's culture and well-being.
The team set about converting these findings into an initial diagnostic assessment that could measure organizational and employee well-being and withstand the scrutiny of academia. The first iteration, designed for an international Law Firm, focused primarily on individual employee well-being. Over time, the team evolved the diagnostic with further refinements and adapted it for use in helping other organizational clients understand and strengthen their businesses.
Over the years, this data collection has allowed the LEON Insight team to quantify organizational well-being and understand how these measures impact company growth and sustainability.
But no single survey can truly capture organizational and people's well-being. Why? Because, as human beings, we are ever-evolving creatures with fleeting feelings and emotions, our data reveals that a once-a-year survey model, while valuable, failed to capture the holistic side of an organization over time.
Adding further nuances, the LEON team's recent work shows to understand the health of an organization, the survey model should be diagnostic at its core. It should work to not only give leadership a trend but it must also dive deep enough that you can pinpoint issues in a granular and prescriptive manner. This work has led to our diagnostic taking into account 28 different individual & company metrics using a narrative response methodology. In short, we don't use an NPS® model to understand your people but rather a storytelling methodology where how someone responds will be weighted against multiple leadership focuses and then mapped back to six primary insights. This storytelling methodology allows our team to create custom diagnostic "paths" for every employee on your team, giving leadership a level of detail unavailable in any survey model on the market today.
For most LEON clients, Insight is a product that smartly "does it for you." An always-on, always-learning tool that allows you the freedom to focus on your team, your product, and your customers. With the introduction of our consulting services, LEON Perform, our team can now help build programs that support individuals, groups, and entire organizations to improve well-being and performance. Perform is a powerful pairing of our software and methodology, along with a team of the best performance managers in the world. We wrap the team and software together to ensure your organizational well-being strategy is driven by data and becomes a company-wide core competency.